Last updated: October 2026
At a glance
- Every product page shows its warranty period. It can be from 1 month to 1 year.
- Warranty starts from the delivery date.
- The original brand box is a must for every claim.
1. Warranty types
| Type | What it means |
|---|---|
| 1 Year Brand Warranty | Selected products covered by the brand's warranty. We handle the claim for you. |
| 2 Months TechBot Replacement Warranty | Most other products, such as cables, chargers, hubs and accessories. |
| 1 Month TechBot Replacement Warranty | Products with a built-in rechargeable battery, such as power banks, jump starters, earbuds, rechargeable tyre inflators, vacuum cleaners and speakers. |
Please check the warranty on the product page before you order. If the product page shows a different period, the product page is correct.
2. Who is covered
- Warranty starts from the date of delivery.
- It is valid for the original buyer only.
- Sale items are covered too.
3. What we need for a claim
- Your order number.
- Photos or a video that explain the issue.
- The original brand box. Without it, we cannot approve the warranty.
4. How to claim
- Contact us on WhatsApp or email with your order number and photos or a video.
- We confirm your claim and give you the return details.
- Send the product back with the original box.
- We check the product.
- If approved, we send you a replacement.
5. Before you send the product back
We recommend that you make sure the product you are sending back is faulty.
- Try it with different devices.
- You may contact our representatives. They will help you resolve the issue.
Many returned products turn out to be working. Often the reason is that the product is not compatible with the customer's device. If the product is tested and found working, the claim will not be approved.
6. How long it takes
- Warranty claims can take 7-15 working days after we receive your product.
7. What you get
- A replacement of the same product. Replacement is given only once, even if warranty time is still left.
- If the same product is not available, we will offer a similar product. If you do not accept it, we will refund you.
8. Shipping
- You pay the shipping to send the product back to us.
- We send the replacement to you at our cost.
- If the product is tested and found working, we send it back to you and you pay the return courier charges.
9. What is not covered
- Drops, cracks, burns, or bent and cut products
- Water or liquid damage
- Products opened or repaired by anyone else
- Normal wear of cables, such as fraying
- Compatibility issues with your device
- Normal drop in power bank battery capacity over time
- Missing accessories
10. Contact us
- WhatsApp: +92 330 6887766
- Email: techbot.pk@gmail.com
